Dear valued clients and friends,
Given the recent developments surrounding the spread of COVID-19, the Rockcastle Florist family wants to assure you that we are taking every step possible to ensure the health and safety of our clients, employees, and partners.
We are closely monitoring the situation and are adhering to all CDC protocols and guidelines. At our design center and retail locations, we are regularly sanitizing all workstations, shared spaces, and products. Additionally, the U.S. Department of Agriculture (USDA) and the U.S. Food and Drug Administration (FDA) have no reports of human illnesses that suggest COVID-19 can be transmitted by packaging, food, or fresh products like flowers, but we remain vigilant in working to ensure safety remains the top priority.
As an additional precaution, we’re offering no-contact delivery for those who prefer it. Our delivery drivers will contact recipients in advance to arrange delivery, leaving the package at the door at the request of the recipient or sender.
We understand that it’s a time of uncertainty, and our thoughts are with all of those who have been impacted. Times like this remind us how thankful we are to be part of such a vibrant and resilient community, and how truly grateful we are for each and every one of our clients.
Our top priority is to keep the entire Rockcastle Florist community safe, and we will continue to assess and address the situation as it evolves. We thank you for your business and look forward to hearing from you soon.
Sincerely,
Keith and Wendy Rockcastle
